There are some important exceptions where signature will always be accepted. These are for:
- cardholders who have old style cards and are waiting for their new chip and PIN cards;
- overseas cardholders that have cards that have not been upgraded to chip and PIN
- or all cardholders in shops which have not upgraded to chip and PIN equipment
Hints and tips regarding your PIN
A bank may allow you to change your PIN at your ATM. But if you still need some help, here are some tried and tested means of remembering your four-digit PIN:
Rather than learn a PIN digit by digit, learn the pattern that you need to trace on the keypad with your fingers.
- To remember a new PIN, you could use an anniversary or friend’s birthday. Use a combination of day and month, or month and year, whichever is easiest to remember – but don’t use numbers that are easily associated with you, like your own date of birth.
- Go into a room on your own and say your PIN aloud several times: just hearing your own voice often helps to deepen the imprint on your memory.
- Similarly, write your PIN down ten or twenty times (make sure that you thoroughly scribble over the numbers or shred the paper before putting it in the bin!)
- Some people find it helps to break a four-digit PIN down into two lots of two numbers, for example 54 and 68.
Shopping online – a third layer of security.
Some card issuers are providing their customers with a more secure environment in which online payments are conducted. The system entails cardholders conducting purchases with participating merchants that are subscribed to accept such scale of purchase transactions.
The cardholder provides the card issuing bank with a valid mobile number. When effecting purchases online, the cardholder will be requested to authorise the transaction by means of a unique passcode that will be sent to the cardholder on the mobile number that has been registered at the bank. When the passcode is correctly entered, the cardholder will instantly be confirming that he/she is the authorised cardholder and the purchase will then be completed.
If an incorrect passcode is entered, the purchase will not be completed. This service is meant to provide more confidence to those who wish to conduct their shopping online.
Click here for other helpful tips to help you shield your money from fraud.